Mission Statement
 
To provide the highest quality of service to our clients during their lifestyle change process offering emotional and practical support.  To ensure all clients are treated with respect and dignity, to feel heard and supported, empowering them to make the best decisions for their future.







Personal

We know finding the correct Residential Aged Care and adjusting to your new lifestyle can be a difficult and
stressful process. That’s why one of our caring and experienced consultants will visit you personally to discuss your requirements and wishes. You don’t need to deal with numerous people, just one person to support you every step of the way.







Professional

At Aged Care Admissions Services, you are treated with dignity and kindness, respecting your privacy and confidentiality. We are aware of how privileged we are to share your thoughts, needs and feelings. The admissions process can be a complex one and we continually strive to ensure all information is up to date regarding current bed vacancies, Aged Care fee structures, Refundable Accommodation Deposits (RAD's) and Centrelink assessments along with the paperwork required by the Residential Aged Care facility. We will assist you in completing and submitting all relevant documentation.





Supportive

We will hold your hand every step of the way, no matter what your lifestyle change maybe.  Your personal consultant will be with you to offer emotional and practical support all the way through till day of admission and continued support if you require. Family overseas or all alone to make these daunting decisions….? You are not alone, you are in caring hands.